Agent Memory Is a Solved Problem. Agent Learning Is Not.

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The failures that break multi-agent systems are not reasoning failures, they are handoff failures.

One agent works something out and the knowledge dies in its private context, because the only thing

that crosses the boundary is output. Memory made each agent better in isolation and changed nothing

about what the group knows. The missing primitive is supervised promotion: a deliberate decision

about which private learning is worth sharing, moved into common knowledge with the reasoning

attached, so trust survives the handoff. Today a human makes that call, and promoted knowledge

resolves on read, in any tool, with no retrain or reindex. Those calls are also the training signal

for what comes next: orchestrator agents, trained on what matters to the people they serve, that

promote on their own. This talk covers how our collective knowledge grew as we approached memory

promotion, including what the first build got wrong, and a live look at it working between humans

and agents.

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