The Death of Keyword Search and the Rise of Agent-Readable Catalogs

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As search shifts from classic keyword matching to more conversational experiences, product data

quality becomes critical to LLM-powered retrieval. At PayPal, we tested how enriching traditional

catalog data could help AI systems better find, understand, and rank products across large-scale

commerce catalogs. We built a RAG-based AI judge to compare enrichment approaches and identify five

patterns that consistently improved AI discovery results.In this talk, we'll share the evaluation

framework, key lessons, and a practical approach for preparing enterprise data for conversational

and agentic search.

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