Building an Agent Harness for the Business, Not the Builder

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Official Description

Most internal tooling dies in the gap between the people with problems and the people who can write

code. We built a harness that closes it. Studio lets non-technical employees describe a business

problem and get a working tool back, connected to real enterprise data, deployed and shareable

across the company, without filing a ticket or learning to code. The catch is that a harness built

for non-engineers has to absorb everything an engineer normally handles. Data source connections and

their permissions. Turning model output into real software instead of a chat box. Deployment and

sharing that doesn't open a security hole every time someone ships. This talk walks through what

actually goes into that harness and the engineering decisions that make it hold together when the

person driving it has never opened a terminal.

Related YouTube Video

Why Can't Anyone Answer Questions About the Business? — Garrett Galow, WorkOS (speaker-match related prior/adjacent AI Engineer video; captions: English auto-captions).

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Related video transcript availability: English auto-captions. Treat this as supporting context, not a recording of this exact scheduled session unless later confirmed. Not fetched yet.

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