Slides: Building voice agents with OpenAI — Dominik Kundel, OpenAI
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Building voice agents with OpenAI — Dominik Kundel, OpenAI
Relationship To World's Fair 2026
These slides are extracted from a public AI Engineer YouTube video connected to World's Fair 2026. Speaker-matched clips are supporting context unless later confirmed as exact session recordings; official livestream recordings are day-level/event-level source material.
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Extracted Slides
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Before we get started Workshop Slack
Morkshop-openai-voice-agents
Starter repository
Documentation
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Why voice agents? - _
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Voice agents provide a wide range of benefits
* More flexible than traditional \VRs (no need
to outline complex phone trees, multilingual).
Let human agents focus on complex cases
+ Makes your Al more accessible to broader
parts of the population
+ More information dense and personalized . ,
than just text by introducing emotions a *
+ Can act as an API to the real-world by
leading conversations with other businesses & vy ref
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Challenges of
speech-to-speech
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Complex decision making Reusing existing capabilities Dealing with complex states
The speech-to-spaech model does not support Hf you've been investing in specalzed agents. tnstead of bukcing chasns that can represent
the levat of reasoning that more advanced that rely on specitic modeis tor certain parts of a different parts of a workflow you are dealing with
models tke 03 or o4-mun support. text-based flow, it’s harder to reuse them an agent that has an ongaing conversation.
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General tips for
building voice agents
Start small with a clear goal Build evals and guardrails early. Customize and create a personalized
Collect feedback brand
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| World's Fair |
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