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Midam Kim

Profile

ML Engineer at ServiceNow.

Biography

Midam Kim is an ML Engineer at ServiceNow, where she builds and evaluates a multilingual voice AI platform spanning a dozen languages. She holds a PhD in Linguistics from Northwestern University and has backgrounds in linguistics, speech science, cognitive science, machine learning, and business. Her work sits at the rare intersection of production ML engineering and speech science—translating decades of linguistic research into the engineering decisions voice AI teams are making right now.

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